Best Western Plus Hotel De Capuleti

GUEST REVIEWS

Discover what our guests have to say about their unforgettable stay at Best Western Plus Hotel De Capuleti

9.4

Exceptional

893 reviews

Staff

Based on 893 reviews

9.3

010

Cleanliness

Based on 893 reviews

9.3

010

Location

Based on 893 reviews

9.2

010

Comfort

Based on 893 reviews

9.1

010

Free WiFi

Based on 893 reviews

8.9

010

Facilities

Based on 893 reviews

8.8

010

Breakfast

Based on 893 reviews

8.8

010

Value for money

Based on 893 reviews

8.3

010

Paid WiFi

Based on 893 reviews

5.9

010

Llja

8/10

Czech Republic

SOLO_TRAVELLER

January 23, 2026

What guests loved:

Cozy hotel and room. Within walking distance from the Verona Porta Nuova train station. Very friendly and helpful staff (reception & breakfast). At breakfast, they recognized me and prepared what I wa...

Areas for improvement:

The room controls are fully electronic but sometimes they were a bit glitchy (e.g. AC wasn't turning off from the first try). During the first night, there was a hot-water issue in the shower. Howeve...

Marci

9/10

United States

FAMILY_WITH_YOUNG_CHILDREN

October 1, 2025

Wonderful two-night stay in Verona. Easy to access and explore nearby sites. The staff - terrific.

What guests loved:

Breakfast was not included and we did not select an add on. The staff at the front desk were all lovely and helpful. The bar/cafe did not have anyone there but the staff offered to serve a beverage in...

Areas for improvement:

I had thought the family room would have been a bit bigger but it was very comfortable and the beds were made up as two single as per our communications as we requested.

Norman

9/10

United Kingdom

YOUNG_COUPLE

August 29, 2025

What guests loved:

Very friendly and efficient staff, particularly with respect to accommodating our specific needs at breakfast. The location is within easy walking distance to the historic sites.

Jon

9/10

Germany

YOUNG_COUPLE

August 10, 2025

Great place to stay, comfortable and short walk to all attractions

What guests loved:

Spacious room. There was an Alexa in the room which was a nice touch. We could only lower the ac to a certain degree and no more so the room was a bit warm to our liking. It was short walk to all the ...

Areas for improvement:

Only that we could not lower the ac temperature

Fran

10/10

United States

YOUNG_COUPLE

July 23, 2024

Recommend this hotel for your stay in Verona

What guests loved:

Convenient to the arena for the opera and to other areas of old town. Nice breakfast.

Areas for improvement:

Vassil

10/10

United States

FAMILY_WITH_YOUNG_CHILDREN

July 7, 2024

Highly recommended for those who come to Arena di Verona Opera Festival

What guests loved:

Close to Arena di Verona, clean room, friendly staff, perfect AC, comfy beds, free parking available even after check-out to explore the city on foot

Areas for improvement:

Cost of 1 night stay was quite high, hotel located in rather unremarkable place, rather small room for 3 people

Mark

10/10

United States

YOUNG_COUPLE

May 27, 2024

Location just outside the wall to Piazza Bra was perfect. Staff was incredibly nice.

What guests loved:

Room was clean, comfortable. Bed was excellent. Breakfast was good. They gave you a choice of a simple breakfast (coffee, fresh-squeezed orange juice, and a croissant) … or a full buffet.

Areas for improvement:

Bar was off in a corner room. Empty, tired, deserted. A depressing room to be in if one wanted a drink.

Emma

10/10

United Kingdom

YOUNG_COUPLE

May 12, 2024

A very relaxing stay in the Hotel and City. Great Food .

What guests loved:

Very Friendly And Helpful Staff. Nice Breakfast. Very Clean Room and Hotel. Good Location.

Majid

10/10

Oman

FAMILY_WITH_YOUNG_CHILDREN

October 11, 2023

What guests loved:

Hotel Location is near to the center. And the staff are very easy to talk and friendly also the parking is free.

Areas for improvement:

The hotel doesn't have a luggage carrier.

Anna

9/10

United Kingdom

SOLO_TRAVELLER

September 24, 2023

Nice hotel for a weekend in Verona

What guests loved:

Staff were very welcoming and friendly. The room was very nice with an outside courtyard. Good location for an easy walk into the city centre.

Areas for improvement:

The clear plastic/perspex staircase for the last bit down to reception. Going up was fine, going down, I had to check I was stepping onto each step.